We often have issues with our Bank, which no one seems able to resolve.
How do I resolve such issues? Is there any Authority in the Bank that is empowered to handle complaints? What do I do if no one from the Bank responds? Is there any higher Authority where I can escalate such matters?
In this session, learn about Complaint Management Systems of Banks and a special Banking Ombudsman Scheme of RBI which can be used if you are not getting satisfactory response from the Bank.